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Quick Guide

September 2017

This 'Quick Guide' must be read before accessing the body of the manual.


Contents

  1. Display and Browser Options
  2. Structure of the Manual
  3. Amendments
  4. How to Find a Chapter
  5. Terminology
  6. Keywords
  7. Compliance
  8. Register for Updates
  9. Copyright
  10. Printing and Retaining Copies


1. Display and Browser Options

In order to make this manual as accessible as possible, you can change the size of the text/layout - please use these accessibility buttons

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which are on menu bar on the left side of every screen. Click a larger button to increase your text size, the very largest being high visibility mode.


2. Structure of the Manual

This manual contains the policies, procedures and guidance for Solihull Local Safeguarding Children Board.

In this manual, all Solihull Local Safeguarding Children Board Policies, Values and Principles are located in one Chapter, called 'Values', which users are required to familiarise themselves with before proceeding to the main body of the Manual. Access to the 'Values' chapter is available from the left hand side of the screen.

Procedures and Guidance: Procedures' summarise how Managers and Staff must act in given circumstances. 'Guidance' provides direction or advice to a decision or course of action.


3. Amendments

The manual is updated on a regular basis. The next update will be published in February 2018.

Click here to view the changes made to this manual.

Where the manual has been updated, if a Chapter has been significantly amended or is new, it will be indicated in the Contents List and at the top of the relevant Chapter.

If you wish any amendments or additions to be included in an update, please send the information to Katharine Marsh: kmarsh@solihull.gov.uk.

Note that all amendments to existing chapters must be made using track changes, they cannot be processed otherwise.

If you ‘Register for Updates’ by clicking on the blue button on the left hand tab, you will be notified by email whenever any updates are made to the manual. You will also receive our regular Policy Briefings.


4. How to Find a Chapter

Procedures and guidance are located in individual 'Chapters' which are available from a 'traditional' Contents List - on the left hand side of the screen.

4.1 Using the Contents List

PARTS: The manual contains procedures categorised under a number of Parts, like 'Managing Individual Cases - Procedures',

CHAPTERS: Within each Part, you'll find individual Chapters/Procedures e.g. Social Work Assessments'.

4.2 You can search for a Chapter

If you aren't sure which service or section to look in, try 'Search' which will help you identify specific Chapters and sub headings within Chapters


5. Terminology

We believe it is crucial to use consistent terminology, which we agree with individual customers, for example:

'Child' or 'Young Person' both these terms are used to mean any child under the age of 18.
'Parent' Includes any person with Parental Responsibility.
'Regulatory Authority' Regulatory Authority is the generic term used in this manual to describe the independent regulatory body responsible for inspecting and regulating services e.g. Ofsted.
'Children's Social Work Services' This is the term used to describe the service within the local authority which carries out the local authority's children's social care responsibilities under the Children Act 1989 and as described in Working Together to Safeguard Children.


6. Keywords

The manual is accessed by practitioners from varying agencies, who may find terms that they are not familiar with. Therefore, a large glossary (Keywords) of terms is available such as Significant Harm (Try it: click on the highlighted text). We call them 'Keywords'. Once clicked, the definitions will appear in a new window or tab, depending on your browser. You can leave it open for reference, or close it using the "close" button at the bottom.

Many Keywords are highlighted in the body of procedures, but you can search for the Keyword you need: Go to the Keywords Index, on the left hand side of the screen.


7. Compliance

7.1 Regulatory Compliance

Every effort has been taken to ensure regulatory compliance. If you discover any errors or mistakes, please alert your manager.


8. Register for Updates

If you wish to receive an email whenever the manual is updated, please register for updates by using the button on the left hand side of the screen, from anywhere within the manual.


9. Copyright

The content of this website can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. However any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and Solihull Local Safeguarding Children Board.


10. Printing and Retaining Copies

The Manual should normally be viewed on line but can be printed, for reference only.

To print a chapter, click on the print icon icon which is in the top right hand corner of the relevant procedure.

Please note, the Manual will be updated regularly, so staff should avoid retaining printed versions - hard copies are only valid on the day of printing and will have a watermark to this effect.

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